Stephen’s guest, Anthony Carolei, Risk Manager for Hanover Insurance shares the story of engagement letter creep causing a claim for an accounting firm. Anthony points out the need for risk management tools that lower an accounting firm’s legal exposure with protective language in the engagement letter, managing client expectations, and due diligence. The record of choice from Stephen’s Vinyl Vault is Greetings From Asbury Park by Bruce Springsteen, a favorite for both Anthony and Stephen.